Your Challenges, Our Solutions
How We Are Different
The Pen & Paper vs. Electoronic Diary
Key Advantages for Participating Restaurants
Your Challenges, Our Solutions
Your Challenge: Empty seats erode restaurant profitability
We understand that the key to restaurant success & profitability is to fill as many empty seats as possible during each service.
Our Solution:
Dimmi promotes our partner restaurants through Australia's largest Booking Network to help drive more bums on your seats. Dimmi checks your restaurant's availability in real-time and helps you fill seats that would otherwise have remained empty.
Your Challenge: Unanswered telephone calls result in significant lost revenue
Restaurants lose a significant number of bookings every day due to the inefficiencies of telephone & e-mail reservations. In fact, a staggering 66% of reservations are made during peak service periods and after hours.
Our Solution:
Real-time bookings allows you to focus on running the restaurant, whilst we help you convert traditionally lost bookings, website traffic and telephone calls into confirmed bookings and revenue 24/7.
Your Challenge: Minimising Costly No-Shows
We understand that "no-shows" can seriously impact your nights trading. We also appreciate that trying to minimise "no-shows" is a very timely & costly routine.
Our Solution:
All diners booking through Dimmi receive an instant Booking Confirmation by e-mail and an automatic Reminder 24-hours before the scheduled meal. This will help you reduce your no-shows and the time wasted by your staff.
Your Challenge: Building a Database is an ongoing nightmare!
Whilst every restaurant wishes they had a database of previous diners for marketing purposes, most have found it too difficult to maintain and have no records of previous diners.
Our Solution:
Details of every Dimmi booking is automatically recorded in your very own database allowing you to build an intimate knowledge of your diners without the hassle! Send e-mail campaigns, keep in touch and build a database of those most important to you - your previous diners.
Your Challenge: No time or budget to implement marketing campaigns to drive diners!
Restaurants are typically faced with the same challenge of needing more diners but without the budget or the expertise to advertise or do any form of marketing.
Our Solution:
Think of us as your on-line marketing partner. We promote our partner restaurants to over 1.2 million diners looking for restaurants every month through Australia's largest Booking Network. Better still, everything is 100% performance based, meaning that you don't pay a thing until after we send you customers.
How We Are Different
Unlike other "online" booking systems that have saturated the market, the Dimmi proposition is truly different. We don't send restaurants more e-mail enquiries or telephone hassle - we generate confirmed, real-time bookings. We live in an "instant world" and diners want the convenience of being able to make reservations when it suits them. If they can't get through to your restaurant at a time that suits them, they will go elsewhere. Our key advantages are:
- It's instant - meaning no more reservation frustration for your diners. Customers love this!
- It's automated - improve your efficiency, never lose another booking and capture bookings 24/7. Check out what other restaurant owners think about this!
- It helps reduce no-shows - customers receive an immediate confirmation e-mail & an automated reminder 24 hours prior to the meal to help reduce no-shows
- It's real-time availability - meaning that we will never turn away a customer. If you are full at the selected time, we automatically recommend alternate times
The Pen & Paper vs. Electronic Diary
Our Electronic Reservation Diary is one of the most sophisticated yet easiest in the world to use. If your staff can use a Point of Sale System or send e-mails then they will have no problem using our Electronic Diary. It's simple, it's quick to learn and it's customised to suit your restaurant. Here are some of the key reasons why thousands of restaurants around the world are upgrading from the traditional Pen & Paper Diary to an Electronic Reservation Diary.
Key Advantages for Participating Restaurants
SAVE MONEY
- Reduce email tag
- Reduce voicemail tag
- Reduce labour costs
Check out what Pat from Restaurant Balzac thinks...
INCREASE BOOKINGS
- Bookable 24/7
- Attract additional bookings
- Capture lost bookings (65% of bookings are made during Peak Service periods or when restaurants are closed)
Check out what Craig from MuMu Grill thinks...
SUPERIOR SERVICE
- More consistent experience
- Improved reliability / accuracy
- Increased satisfaction
Check out Tim from Coast Restaurant thinks...
